AIP is Microsoft's data protection solution that helps classify, label, and protect documents and emails to prevent unauthorized access.

To comply with data protection policies and legal requirements, ensuring sensitive information (such as student records and staff data) is not leaked.

Common labels used at VTC include:

• Public
• General
• Confidential
• Highly Confidential

Each label applies different protection rules (e.g., no forwarding, encryption, etc.).

Steps:

1. Open the document
2. Click the "Protect" or "Sensitivity" button in the ribbon
3. Select the appropriate label (e.g., Confidential)
4. Save the document

The label will automatically apply protection.

When composing an email:

1. Click "Options" or the "Sensitivity" button at the top
2. Select the label (e.g., Highly Confidential)
3. Send the email

Recipients without permission will not be able to open or forward it.

Common reasons:

• You do not have permission (contact the sender)
• Opening with a non-VTC account
• Using an unsupported app (e.g., old version of Office)

We recommend using the latest Microsoft Office or Outlook web version.

Yes, but you need sufficient permissions. Open the document > click Sensitivity > choose a lower level or "Remove protection".

Yes — it restricts actions based on label rules (e.g., no printing, forwarding, or copying). This is to protect sensitive data.

Please contact your Campus IT Support Team or the ITO Helpdesk (Phone: 2836 1202).