中文

CNA - General

Q1: I am a new Staff / Student, I cannot use my CNA and password to login VTC email system. What should I do?

Q2: I am an IVE/HKDI/YC student, what kind of IT services are provided?

Q3: What should I do if I would like to create a new departmental CNA?

Q4: What is the maximum validity period for a departmental CNA?

Q5: How do I transfer the departmental CNA's ownership to other staff?

CNA - Password

Q1: What is the password complexity requirement, and any best practice?

Q2: How do I change a new password?

Q3: What should I do if my password has expired?

Q4: If I forgot my password, what should I do? (Staff/Student/Departmental CNA)

Q5: How to remove the saved password in my mobile’s Wifi setting (forget “Secured-VTC” )?