A Computer and Network Account (CNA) is provided to each staff member for logging in to email and most central IT support systems in VTC.

For CNA naming standards, please visit the staff intranet for more information.

Newly reported duty staff can apply for a CNA by completing the Computer and Network Account Form (VTC307 or VTC307a) upon reporting duty.

For NRP/ORP staff, the Human Resources Office will create the CNA through HRMIS.

For Term/Temporary or PTE staff, the Operational Units (OU) or IVE’s ESU will handle the CNA creation through HRMIS.

Your CNA should be ready within one day.

After it is ready, you must activate it at the Email & CNA Services Portal before logging in to any system.

Please contact your Campus IT Support Team for assistance.

Back up your data before leaving VTC or graduate.

If you have any related data, email groups, accounts, file servers, or application accounts, ownership should be transferred to the appropriate person, or deleted as needed, before departure.

Your CNA and associated emails will be deleted immediately after your departure.

Password complexity requirement:

• At least 8 characters
• At least 1 uppercase letter
• At least 1 lowercase letter
• At least 1 number
• At least 1 special character

Best practice:

• Do not use your name or birthdate
• Do not use common words
• Use a passphrase

To change your password:

1. Login to the Email & CNA Services Portal
2. Click "Change Password"
3. Follow the instructions

Please submit the New Departmental CNA Application Form to request a new departmental CNA.

The maximum validity period for a departmental CNA is 2 years.

Please submit the Departmental CNA Ownership Transfer Form to transfer the ownership.